Gold silhouette emblem of a woman's profile with flowing hair wearing a crown, representing the Black Pocah Beauty brand, set against a transparent background.

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If you are not entirely satisfie

Thanks for shopping at

If you are not entirely satisfied with your purchase, we're here to help.


You have 30 days to return an item from the date you received it. Defective items must be reported within 2 days of receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it, free of any stains or wear with all product tags attached.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.


Undergarment, swimsuits, or bodysuits are non returnable.


If you have any questions on how to return your item to us, contact us.